FACTORY ZERO Hook

Shipping services and prices are dependent on the weight of your order and your location. Options will be shown at the checkout once your delivery address has been entered. If you wish to change the delivery method after you have placed your order please contact us via telephone no later than 2pm that day.

We aim to get your order to you as soon as possible. All orders placed before 2pm will be dispatched the same day. If placed on a Friday, Special Delivery Next Day orders will be delivered on Monday unless the Saturday option is selected.

If your order is shipped using a signed for service your reference number will be shown on your order shipped email.

UK orders over £100 are shipped for free. In these instances we will use the shipping method we deem best. This will always be a one or two day signed for service.

EU orders over £250 are shipped for free with the exemptions of Cyprus and Malta. International orders will always be shipped using a tracked and signed for service for your protection. Delivery time will vary between 2 and 14 working days depending on the destination and service selected. Please note that international orders may be subject to customs charges and shipping delays which are beyond our control.

We use leading carriers including DPD Local and Royal Mail to ship your orders and although we are confident that they will deliver promptly we cannot be held responsible for any delays in their scheduled deliveries.

We ship Monday to Friday. All orders received over the weekend will be processed on the following Monday, with the exception of Bank Holidays were they will be processed on the Tuesday.

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